Terms and Conditions
Rent – The rent charged for Barwheys is shown on the Barwheys booking page or quoted to you by email. This is for exclusive use of the property, and includes linen, utilities and logs for the fires.
Payment methods – We accept payment by BACS transfer and by cheque (funds must be cleared to secure your booking).
Deposits – We usually ask for a deposit of 10% of the total price to secure your booking. If we don’t receive your deposit within 3 days of booking we will release the dates.
Security Deposit– The security deposit will be returned in full if the property is left clean and tidy and there is no damage to any of the contents. We will make deductions if we need to incur cleaning costs in addition to the normal changeover clean during which we clean the floors in all the rooms and surfaces in all the kitchens and bathrooms. We will also deduct the costs of repairing or replacing damaged property. We will make allowances for the odd broken glass as we know that accidents do happen.
Balance – The balance of rent is due in cleared funds a minimum of 4 weeks before the start of the holiday. If the balance is not paid 4 weeks before the arrival date we will treat the booking as a Cancellation and the booking dates will be released.
Cancellations – Where a notice of cancellation is received after the deposit has been paid and no less than 4 weeks prior to the booking start date we will retain the deposit.
Where a notice of cancellation is received after the balance is due or has been paid, and less than 4 weeks prior to the booking start date, 100% of the total cost will be due/be retained. If we get an alternative booking for the same period we will return this money to you.
In the unlikely event that we cancel the booking we will give you a full refund or let you book for another stay – whichever you prefer – regardless of the time of year – for the same price.
Authority – We assume that the lead contact takes responsibility for accepting and enforcing the Terms and Conditions. Payment of a deposit is deemed to confirm acceptance of these Terms and Conditions.
Additional services – Any additional services required such as chefs or limo transport should be settled directly with the provider of the service.
Care of the Property – We ask that guests take reasonable and proper care of the property including buildings, gardens, fixtures, fittings, furniture, pictures and other effects in or around the property and shall leave them in the same state of repair and condition at the end of the rental period as found at the beginning.
In the event of any damage to property or equipment during the stay please let us know.
Guests are requested to leave the property in a clean and tidy condition: this includes cleaning all cutlery and crockery and placing all rubbish in appropriate waste or recycling bins.
Respect for the Farm – Barwheys is situated on a working farm and we ask that guests respect the surrounding farms – the stock, the crops, the vehicles and the hedges. We reserve the right to request that guests leave Barwheys if they behave inappropriately to the farm or the buildings.
Smoking – We ask our guests not to smoke anywhere inside Barwheys. Please feel free to do so outside and on the Farmhouse balcony.
Keys – We will provide full sets of keys on your arrival. Please return them to us when you leave.
Drainage – Drainage is to a septic tank. Please don’t throw insoluble material e.g. nappies, sanitary towels/tampons down the toilet as our eco-friendly sewage system can’t deal with them. We have put disposal bags in all the bathrooms for you to use.
Dogs/Pets – We regret that we don’t allow pets inside Barwheys.